FAQ

Frequently Asked Questions



I cannot submit my quiz or test answers


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What if my state is not listed?


Contact your state representative to see if they will accept our classes. If not, we are constantly working to become certified every state. Fill out the “Notify Me” form and we will email you when we become certified in your state.



What if I lose my certificate?


No problem, a copy of your certificate will always be kept in your user account. Once you have completed a class, you may print a certificate whenever you need to.



Is every class priced the same?


No, classes are priced by the hour. Take the hourly rate quoted in “Pricing” and multiply that times the number of hours your class is and that will be the cost of the class. We accept all major credit cards or use our PayPal option.



Do you offer onsite seminars?


Not at the current time. However, we are working toward offering onsite seminars in major cities. Keep checking back with us or fill out the “Notify Me” form.



What if I don’t have a credit card?


No problem. Sign up for a PayPal account and set your payments to be deducted from your checking account.



Do I need to complete a class all at once?


No. You may complete the class in your own timeframe and speed. You may log in and out of a class as many times as you wish.



How do the tests work?


You will be asked to complete quizzes during the class. Quizzes are not graded but provide a method of feedback during the class. At the end of the class you will take a test made up of all of the quiz questions. You must answer all of the questions correctly to pass the class. Don’t worry, you may take the tests as many times as you need to pass.